About REACH24
REACH24 is a 24x7 web-based mobility tool and system that optimizes communication and documentation between drivers, service providers, equipment providers and other stakeholders. The mobility tool and system provides for...
REACH24 is a 24x7 web-based mobility tool and system that optimizes communication and documentation between drivers, service providers, equipment providers and other stakeholders.
The mobility tool and system provides for smooth communication to the driver when he or she has an event causing a need for assistance. Specifically, the web-based mobility tool allows for visual optimization of where the driver is in relation to the service and/or equipment provider network, and provides auto-communication tools that make event documentation easy.
The mobility tool also optimizes the relationship between the stakeholders and the service and/or equipment providers by presenting the fastest solution at the lowest possible price for an event causing a need for assistance.
Further, REACH24 makes business rules dissemination and compliance easier to achieve, thus allowing the stakeholders to interact more efficiently. REACH24 attacks the basics of “Where am I?", “What do I need?”, and “Who can help me?”. Mobility provides for ease of chat, photo capture and mapping such that the two key players; drivers and technicians, have the smoothest route to success.
REACH24 also helps Service Providers to choose the core services and hours of service that best fit their operations. This allows the ecosystem to compete for specific services and maximizes the positive impact to the driver.
Finally, each incident within REACH24 is inclusive and captures all required information for execution and billing purposes, thus greatly reducing administrative costs to all parties.
Previous Versions
Here you can find the changelog of REACH24 since it was posted on our website on 2016-12-31 04:53:49.
The latest version is 3.0.17 and it was updated on 2024-04-23 11:02:14. See below the changes in each version.
REACH24 version 3.0.17
Updated At: 2024-03-22
Changes: 1. Enhanced Sort / Filter option Service events list view.
2. Driving mode support for technician
REACH24 version 3.0.15
Updated At: 2023-10-27
Changes: Emergency Events Indicator: A way to identify events classified as emergencies on their mobile devices.
REACH24 version 3.0.14
Updated At: 2023-10-18
Changes: 1. Option to interact with comments & confidential notes in offline.
2. Bug fixes and improvements.
REACH24 version 3.0.13
Updated At: 2023-08-03
Changes: 1. Attachment tagging: With this new feature you can add pre-defined tags to your images in the service lines.
2. Bug fixes and improvements.
REACH24 version 3.0.11
Updated At: 2023-06-21
Changes: Bug fixes and improvements.
REACH24 version 3.0.10
Updated At: 2023-06-09
Changes: 1. Offline mode support for technician users.
2. Bug fixes and improvements.
REACH24 version 3.0.7
Updated At: 2023-03-20
Changes: Flexible app update: With this new feature, users are allowed to continue using the app without installing new updates for some period of time, unlike mandatory updates.
Bug fixes & UI / UX improvements.
REACH24 version 2.0.40
Updated At: 2022-02-21
Changes: Walk-in Fleet: While creating a service event, SP and CC now have the provision to choose the TD/ EP who are not a part of REACH network.
Improvement to Fleet advanced search.
Bug fixes and other improvements.
REACH24 version 2.0.34
Updated At: 2021-10-28
Changes: A new dialling feature has been introduced for Users with Driver and Technician profiles to call the corresponding Drivers and Technicians associated with the event.
Bug fixes and improvements.
REACH24 version 2.0.33
Updated At: 2021-10-05
Changes: Org Events - Events list will include reporting tenant's events.
Option to fill OEM agreement fields & View customer notes.
Confirm appointment option for scheduled events.
Disclaimer
Official Google Play Link
We do not host REACH24 on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for REACH24 is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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